Welcome to Kilwins Guest Services. We’re always happy to hear from you and will do our best to respond to your inquiry in a timely manner. To contact us please fill out our Guest Service form below by selecting the type of inquiry.

If you would like to speak to a team member in our Petoskey, Michigan support center, please call us at 888-454-5946 Monday - Friday 9:00am-5:00pm. (Eastern Time) ET. To reach a specific store in your area, utilize the menu at the top of this page and select Locations.

Or you can contact us via our mailing address at:

Kilwins Chocolate Kitchen

1050 Bay View Road

Petoskey, MI 49770